Unless you were born into royalty or lived abroad at some wealthy uncle's residence, chances are you've had limited experience with the latest rapidly-growing luxury hotel service accoutrement - the butler. A recent article in the New York Times discussed several new concierge-style amenities, all designed to take the place of meager service components in t...
It was another ‘blockbuster’ year for Grenada at the 2011 Caribbean Week Media Awards, during Caribbean Week in Toronto from December 5 to 10, 2011. The nearly weeklong event serves as a unique celebration of Caribbean culture and diversity. The Grenada Board of Tourism was represented at media, consumer and travel trade events in Toronto throughout the w...
(Note: All names in this essay are imaginary and any resemblance to individuals or corporations is not to be construed as having any bearing in reality.) Jimmy Smitherson, the Director of Revenue, Marketing and Sales of the Rebellion Hotel has a problem. It's not one of occupancy. The hotel has long since passed all FIT sales onto RoomSteady, an OTA manag...
Hotels have been used as backdrops for movies and television series for many years. If you're in the business, watching one of these films is a great way to kick back and spend a few minutes watching someone else take the heat. Who knows, you might learn a thing or two. Without giving any of these movies my own individual rating, here are ten (our of perhap...
LMA is proud to announce the launch of our first website specifically designed for mobile devices for the Hilton Carlsbad Oceanfront Resort & Spa. The site is built on ExpressionEngine's multi-site manager, using jQuery Mobile technology. To see the site, visit hiltoncarlsbadoceanfront.com on any mobile device including iPad, iPhone, Android or Blackberry....
Flash Sales at hotels is touted as the best avenue to achieve higher RevPar and occupany rates. Find out if our expert thinks there is any value in this marketing strategy for hotels. There is value, but its marginal. Flash sales are an excellent tool to offload inventory during low periods, but do so sparingly – once or twice a year.Consider trying them...
Most of the time, hotel and resort reviews on popular travel websites are honest and reasonably objective. Most of the time, these critiques are written by real, unaffiliated guests with the purpose of informing other potential customers of a product's true worth. But occasionally, the system is abused and the property may suffer lost business as a result...
Last week, we attended a port tasting. We were celebrating the life of a good friend with several outstanding vintages from his wine cellar. Unfortunately, he had passed away before having the pleasure of enjoying the finest of his treasures. The highlight of the evening was the 1960 Taylor’s Vintage (pictured), which kept its sprightly flavors despite its...
It was only a mere eight months ago that I was writing on such ‘novel concepts’ such as how best to market a hotel on Twitter. Well, it shocks me to say it, but Twitter is now a firmly ‘established’ entity in the online world and there’s nothing very avant-garde about it. Much like Facebook fan pages, the fair share of hotels have an online presence here...
I recently toured Southeast Asia with my wife, and after visiting Sydney, Bali and Singapore, my fourth stop was Bangkok. At just two meters above sea level, we were scheduled to reach the great Thailand capital at a time when flooding threatened to shut down the city. Taking our chances, we landed to sunny skies and friendly faces. When we arrived at...
