Like most people reading this blog, I wake up Sunday mornings to the New York Times; gravitating to the hotelier’s favorite of the Sunday Travel section. This past week, the cover page’s lead article focused on Fisher Island Hotel & Resort just off of Miami’s South Beach. It was hard to miss the article as the reporter was traveling with her mom for the Mot...
Most articles devoted to food & beverage talk about some new chef, food costs or techniques. Rarely, however, do they mention the unsung back-of-the-house heroes - the Stewarding Department. The position of Chief Steward is often overlooked and misunderstood. A good chief steward makes everyone in F&B shine; a great one is a rare find. We are fortunat...
LMA, representing VISIT FLORIDA® as theOfficial Tourism Marketing Corporation for the State of Florida, attended the five-day TMAC Conference in Fredericton, NB and participated in all major networking and media events. Maureen Wright, Partner and Director of Public Relations, lead LMA’s effort. Friday’s Media Marketplace was a full program and busy w...
Following the successful launch of the Hazelton Hotel's new website, we are happy to announce that the mobile site for the hotel is now also live. The ability to browse and book your hotel room from the convenience of your mobile device is paramount, and we are pleased to offer this feature to our clients. The accompanying mobile site for the Hazelton H...
This clean-look site was developed for Dacing Lemon, a new business venture selling specialty products from Ojai, California. The website uses a straightforward WordPress template to present the products and highlight the imagery in a gallery. This format is a simple and cost-effective solution. Additional galleries will be added as more products become ava...
As one of the foremost minds on brand management and development, Robert A. McDonald, President and Chief Executive Officer of Procter and Gamble, is one person for which you should definitely pay attention and listen carefully. (Note: P&G has perennially been one of the world’s ‘Top 20’ corporations, with a stellar record of earnings, customer and employee...
I am well aware that the concept of free WiFi Internet in hotel rooms is an aspiration of every hotel manager. However, many hoteliers are reluctant to do so for several reasons: - A legacy system, purchased years ago, means a direct cost is levied every time Internet is accessed. Thus, they have a cost that logically demands revenue offset. - Your phy...
When comparing Canadian politics to our counterparts south of the border, we come up pretty short in terms of excitement. Let’s face it, Canadians are a pretty boring lot in this regard. Yet, from time to time, a hum dinger makes the airwaves. This week, one such missive hit the newsstands, tying with it one of the grand dames of the hotel world. The story...
VISIT FLORIDA® and Partners proudly hosted a lively and fun media breakfast event under the banner of ‘The Florida Morning Show: Rise and SUNshine’ on April 20, 2012 at The Hazelton – ONE Restaurant. 60+ media, Partners and guests attended for a total of 80 attendees who sipped, mingled and savoured Floridian beverages and epicurean delights at the 5-star...
Your in-house restaurant acts as a beacon for guests looking to unwind with a fresh meal close to home base, thus improving the overall quality of their stay. This is common knowledge. But recently what I’ve found is a trend towards standardization of onsite eateries. Every hotel restaurant I visit seems to offer the same general assortment: salads, pasta,...
